Support & Help

Frequently Asked Questions

How does it work?

Re-tape® replaces your original automotive badge’s single-use adhesive with new OEM-grade adhesvie tape, utilising our in-house CAD designed badge pattern library for computer-cut precision, returning your badge to its factory-level standard, eliminating the need to buy a new replacement badge.

Step-by-Step Process:

Post your badge to us, we recommend a tracked, signed for service via Royal Mail or a reputable courier, alternatively if you require a rapid same day turn around, why not use our White-Glove service.

Once your badge has arrived into our facility, it is electronically checked in, where a digital photo is taken to securely document its condition. Our team of technicians carefully cleanse and decontaminates the badge, removing all residual adhesive, dirt, and oils. Revealing a fully prepped, clean, contamination-free application surface.

Your badge’s unique design is computer-cut via our in-house CAD powered pattern library from OEM-grade adhesive tape. The Re-tape® is applied by hand, ensuring perfect fit and alignment.

Quality Check: Each badge is thoroughly inspected for alignment and adhesion consistency, before leaving our facility.

Return Shipment: Your Re-tape® badge is carefully packaged into our mailing box and shipped back to you securely via APC Overnight Secure Service – tracking number is emailed to you via APC so you can check-in where your badge is on its return leg to you.

Reinstallation: Simply position/align your badge or for individual letters/numbers use the supplied installation stencil to ensure alignment/spacing is precise, simply peel off the backing liner and firmly press your badge to the vehicle surface. Your badge is now re-installed.

It is recommended you do not clean or jet-wash around the badge for at least 72 hours, to allow full curing of the adhesive. Its advisable to avoid using any harsh chemicals on the badge.

How do I remove my badge?

There are muliple YouTube/online videos showing various methods of badge removal. We have historically used the fishing line method, this is generally the cleanest badge removal process.

Re-tape® is not responsible for the removal of your badge.

Prior to badge removal, it is important to reference where the badge is positioned on the vehicle. Taking a photo which includes reference points of a boot/trunk lid, lights, number plate, windows/doors is ideal, even taking measurements from a reference point will all aid the reinstallation of your Re-tape® badge.

Package your badge ensuring it is secure, ideally placing it into a rigid box to prevent any potential damage in transit.

How do I ship my badge to you, and how long will it take to get back?

Shipping Options: We recommend using the signed and tracked Royal Mail service, together with any other reputablble courier service to make sending your badge a fast and reliable first step.
Turnaround Time: From receipt to shipping, we endeavor to have the full process completed within 72 hours. PLUS shipping time.
Tracking - APC Overnight will email your tracking number to your provided email address for full tracking and delivery options.

How do you quality check my badge?

Precision Cleaning: Every badge is thoroughly decontaminated, fully cleansed, removing used adhesive, dirt, and oils, revealing a grease-free, smooth badge surface.
Factory-Level Adhesive: Only OEM-spec adhesive tape is used to ensure maximum adhesion, durability delivering a consistant professional product.
Visual & Functional Inspection: Each badge undergoes final checks for alignment, adhesion, and surface finish. All badges are then photographed,their images are securely stored with the customer order reference for full traceability within our manufacturing process.
Consistency: Every badge meets the same high standards, meticulously designed, cut with precision, and handled with care, resulting in a perfect finish.

How do I install my Re-tape® badge?

Clean the vehicles surface: Ensure the area is dry and free from dirt, dust, oils or other contaminants.

Use your pre removal photo, reference point or any other alignment marks, for secure positioning of your Re-tape® badge. If your badge is a combination of individual letters/numbers we will provide an installation stencil which gives the correct spacing between digits. Position the stencil where you would like the badge to be placed. Secure the stencil in place using a low tack removable tape, peel off each digits release liner backing one at a time, slowly place each digit through its corresponding stencil window (stencils are an exact mirror of the spaced badge as per the manufacturer’s guidelines). Firmly press each badge into place.

Tip: A gentle, firm press over the badge ensures long-lasting adhesion.

Cure Time: Avoid washing the vehicle for 72 hours for optimal adhesion.

How is using Re-tape® reducing my CO₂ footprint?

Reusing your original badge: Each re-taped badge avoids the production of a new one, saving energy, materials, and transportation emissions.
Circular Economy: By keeping badges in circulation, together we reduce waste and promote responsible materials/transportation usage.
Carbon Impact: Small parts, big difference — every badge you Re-tape® reduces your CO₂ footprint compared with loaded new replacements.

Who would be a typical Re-tape® customer?

Professional Paint Protection Film installers, vinyl wrappers, bodyshops, vehicle restorers.
Car Enthusiasts: Vehicle owners who want to maintain originality, as many classic vehicle badges become obsolete, Re-tape® is the preferred solution.
Fleet operators and insurance organisations: Companies looking to save on replacement parts and promote sustainability.

Support Links

Replace the tape, not the badge.

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